Support Center

We're Here to Help

Submit a support ticket and our team will get back to you. We use your email to look up your account and provide personalized assistance.

Monday - Friday
Email Support: 9 AM - 5 PM EST
Response Time: Within 24 Hours

Submit a Support Ticket

Describe your issue or question and we'll create a support ticket to track your request.

Existing customer? Use the email associated with your EZ Audit account so we can quickly look up your account details and provide faster support.

We'll use this to find your account and send updates

Found in your Clover dashboard

Average Response Time

< 24 hrs

Monday through Friday

What Happens Next

  • We create a support ticket for tracking
  • You'll receive an email confirmation
  • We look up your account by email
  • Our team responds within 24 hours

Quick Help

Before submitting a ticket, check if your question is answered in our FAQ.

View FAQ

Existing Customer?

Log in to your account for in-app support and to view your account status.

Log In
Common Questions

Frequently Asked Questions

How do I connect EZ Audit to my Clover account?

Simply click "Start Free Trial" and you'll be redirected to Clover to authorize the connection. Once approved, your inventory will sync automatically.

What barcode scanners are compatible?

Any Bluetooth barcode scanner that pairs with your phone or tablet will work. We recommend the Tera HW0002 (~$30) for best results.

My inventory isn't syncing. What should I do?

First, try the "Sync Now" button in your dashboard. If that doesn't work, check that your Clover connection is still active in Settings. Still having issues? Submit a ticket above!

Can I add team members to my account?

Yes! On the Pro plan, you can invite unlimited team members. They'll automatically get the right permissions based on their Clover role.

How do I cancel my subscription?

You can cancel anytime from the Clover App Market. Your data will be preserved for 30 days in case you want to reactivate.